Shipping & Returns

We aim to process all orders between 1-2 business days. Once your order has been shipped, a confirmation email will be sent (with tracking where applicable) to the email address provided. 

 

Orders within Australia:

We offer FREE standard parcel post shipping on all Australian orders! This usually takes an estimated 2+ days (usually no longer than a week) to arrive from the day of shipment. 

*comes with tracking number

*we upgrade you free of charge to signature on delivery for your peace of mind 

 

International orders:

We offer flat rate of $20.00 AUD for all international orders via economy air. This usually takes an estimated 9+ days to arrive from the day of shipment. Economy air does not include a tracking number and as such can be of risk. If you would like to upgrade your shipping to tracking &/or Express, please email us directly at cavellandco@gmail.com so that we can tailor a personalised order for your needs.

 

EXPRESS:

For urgent orders, please email us directly at cavellandco@gmail.com and we would be more than happy to arrange express delivery (at the purchasers expense).

 

 

Return Policy: 

We stand by the quality of our products! However, if you find your fobwatch is faulty on delivery or you are experiencing manufacturing issues please contact us directly at cavellandco@gmail.com so that we can assist you by assessing your issue and if need be offer either a repair, exchange or refund of your fob watch. 

 

*Please choose carefully as we do not exchange or refund for change of mind purchases.