All of our full priced time pieces come with a 12 month warranty, from date of purchase. Please note, clearance time pieces are excluded from warranty.
We take pride in the standard and quality of our products. If you believe your timepiece has a manufacturing defect please do not hesitate to email us at firstname.lastname@example.org so that we can recitify any issues in a timely manner. Please include your order number, description of suspected fault/s, photographs and importantly your proof of purchase :)
The only components covered in warranty are the watch movement, dial, hands and is limited to within the 12 month warranty period. Therefore if these components are not right or have not been put together correctly, we'll happily repair or replace your timepiece.
Warranty does not cover:
• Any damage that is a result of misuse and/or mistreatment such as scratching, worn or damaged leather, dropping, bouncing and/or normal wear and tear
• Defects of any kind (internal/external) as a result of contact with water or moisture. Our timepieces are 3ATM water resistant which means they can only be subjected to light splashes/moisture.
*Clearance time pieces
**Please Note: Third party repairs/work on your timepiece should not be undertaken without approval from Cavell&Co. Should this occur, warranty will be voided.
Please take time in choosing your timepiece as we do not accept returns from change of mind.